POLICY

OpenAI ChatGPT Lawsuit: Pastor Scott Winters Files Suit

By Dillip Chowdary July 26, 2026 4 min read
OpenAI ChatGPT Lawsuit: Pastor Scott Winters Files Suit

Scott Winters, a former pastor, has filed a landmark civil lawsuit against OpenAI in the San Francisco County Superior Court. The complaint alleges that Winters suffered severe health complications and was hospitalized after following medical diagnosis advice provided by OpenAI's ChatGPT-4o model.

The lawsuit claims Winters input his symptoms into the chatbot, which allegedly dismissed them as minor digestive issues. Relying on this assessment, Winters delayed seeking professional emergency care for what was later diagnosed as a ruptured appendix, leading to life-threatening sepsis.

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Hospitalization Sparks Legal Action Over ChatGPT

OpenAI's legal defense is expected to rely heavily on its terms of service, which clearly state that ChatGPT is not a medical tool and should not be used for diagnosis. However, the plaintiff's attorneys argue that the conversational design of ChatGPT-4o naturally encourages users to trust its outputs as professional guidance.

The Battle Over AI Safety Disclaimers

This case represents a critical test for AI liability laws in the United States, as regulators struggle to define the legal boundaries between software tools and diagnostic devices. The outcome could force AI companies to implement much stricter barriers against medical queries and expand disclaimer prominent displays.

Key Takeaway

Former pastor Scott Winters files a lawsuit against OpenAI after being hospitalized, claiming ChatGPT-4o provided incorrect medical diagnosis advice.